Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Maya AI, a flagship brand and platform owned and operated by BSDR Vision Technologies Private Limited, a company registered under the Companies Act, 2013, Government of India. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BSDR Vision Technologies Private Limited ("Company," "we," "us," or "our").

By accessing, using, or registering for Maya AI services available at usemayaai.com and related platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Refund Policy, and any additional terms applicable to specific services.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

2. Company Information and Legal Entity

Legal Name: BSDR Vision Technologies Private Limited

Director and Authorized Representative: Dheemanth Reddy

Registration: Incorporated under the Companies Act, 2013, Government of India

Registered Address:

Primary Contact: dheemanth@bsdrvisiontechnologies.com

Phone: +91 9652354388

Website: usemayaai.com

3. Service Description

Maya AI provides advanced artificial intelligence services including but not limited to:

3.1 AI Audio Generation Services

• Text-to-speech conversion with multiple voice characters including Charu Soft, Mohini Whispers, and Agastya Impact
• Multilingual voice generation with support for Indian languages
• Custom voice creation and training services
• Audio content generation for commercial and personal use
• API access for voice integration into third-party applications

3.2 AI Image Generation Services

• Text-to-image generation using advanced AI models
• Image editing and enhancement services
• Custom image generation for marketing and creative purposes
• Batch processing and API integration capabilities

3.3 Website Development Services

• Custom website design and development
• AI-enhanced website features and functionality
• Responsive web design and mobile optimization
• SEO optimization and performance enhancement
• Content management system integration

3.4 Mobile Application Services

• Native iOS and Android application development
• Cross-platform mobile solutions
• AI integration in mobile applications
• App store optimization and deployment
• Ongoing maintenance and support services

4. User Accounts and Registration

4.1 Account Creation

To access certain features of Maya AI, you must create a user account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with third parties
• Keep your account information updated and accurate
• Be responsible for all activities conducted through your account

4.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that we determine, in our sole discretion, to be harmful to our services, other users, or third parties.

5. Intellectual Property Rights

5.1 Company's Intellectual Property

All components of Maya AI, including but not limited to neural models, training datasets, APIs, user interfaces, brand identity, documentation, generated content, voice characters, and platform features, are the exclusive intellectual property of BSDR Vision Technologies Private Limited. This includes:

• Trademark Rights: "Maya AI" and all associated brand elements
• Copyright: Source code, datasets, model weights, documentation, and creative assets
• Proprietary Rights: All platform features, algorithms, and user-facing interfaces
• Trade Secrets: Proprietary technologies, methodologies, and business processes

5.2 User-Generated Content

When you use our services to generate content (audio, images, text), you retain ownership of the original input provided, but grant us a limited license to process and generate the requested output. The generated content's ownership and usage rights are subject to your subscription plan and applicable licensing terms.

5.3 Prohibited Use of Intellectual Property

You may not:

• Reverse engineer, decompile, or attempt to extract source code from our services
• Use our brand name, logos, or trademarks without written permission
• Create derivative works based on our proprietary technology
• Distribute, sell, or sublicense access to our services
• Remove or alter any copyright, trademark, or proprietary notices

6. Usage Guidelines and Restrictions

6.1 Acceptable Use

You agree to use Maya AI services only for lawful purposes and in accordance with these Terms. You may use our services for:

• Creating content for legitimate business, educational, or personal purposes
• Developing applications that integrate with our APIs (subject to API terms)
• Generating marketing materials, presentations, and creative content
• Research and development activities in compliance with applicable laws

6.2 Prohibited Activities

You may not use our services to:

• Generate content that is illegal, harmful, threatening, abusive, defamatory, or discriminatory
• Create deepfakes or manipulated content intended to deceive or mislead
• Generate content that infringes on intellectual property rights of third parties
• Produce spam, unsolicited communications, or malicious content
• Attempt to circumvent usage limits, security measures, or access controls
• Use the services for competitive intelligence or to develop competing products
• Generate content for adult entertainment, violence, or illegal activities
• Impersonate individuals without consent or create misleading identity content

6.3 Content Moderation

We reserve the right to review, monitor, and remove any content generated through our services that violates these Terms or applicable laws. We may use automated systems and human review to enforce these guidelines.

7. Subscription Plans and Billing

7.1 Service Plans

Maya AI offers various subscription plans with different features, usage limits, and pricing. Current plan details, including features and pricing, are available on our website and may be updated from time to time.

7.2 Payment Terms

By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen subscription plan
• Provide accurate and current billing information
• Authorize automatic billing for recurring subscriptions
• Pay applicable taxes, including GST and other Indian tax obligations

7.3 Billing Cycles and Auto-Renewal

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. Unless you cancel your subscription before the end of the current billing cycle, it will automatically renew for the same period at the then-current rates.

7.4 Price Changes

We reserve the right to modify subscription prices with at least 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

8. API Usage and Integration

8.1 API Access

API access to Maya AI services is provided subject to additional terms and rate limits. API usage is monitored and billed according to your subscription plan or pay-per-use agreement.

8.2 API Restrictions

When using our APIs, you must:

• Comply with rate limits and usage quotas
• Implement proper error handling and retry logic
• Use authentication tokens securely
• Not attempt to overwhelm or disrupt our services
• Include appropriate attribution when required

8.3 API Changes

We may update, modify, or discontinue API endpoints with appropriate notice. We will maintain backward compatibility where possible and provide migration guides for breaking changes.

9. Data Privacy and Security

9.1 Data Collection and Use

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

9.2 Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security of your information.

9.3 Data Processing

Content you provide for AI processing may be temporarily stored and processed on our servers. We do not use your content to train our models without explicit consent, except for technical processing necessary to provide the requested services.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

While we strive to provide reliable services, Maya AI is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted availability, error-free operation, or that the services will meet your specific requirements.

10.2 AI-Generated Content

AI-generated content is created using machine learning models and may contain inaccuracies, biases, or unexpected results. Users are responsible for reviewing and validating all generated content before use. We disclaim liability for the accuracy, completeness, or appropriateness of AI-generated content.

10.3 Limitation of Liability

To the maximum extent permitted by applicable law, BSDR Vision Technologies Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of or inability to use our services.

10.4 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless BSDR Vision Technologies Private Limited, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of Maya AI services in violation of these Terms
• Your violation of applicable laws or third-party rights
• Content you submit, generate, or distribute through our services
• Your negligent or willful misconduct

12. Termination

12.1 Termination by User

You may terminate your account and stop using our services at any time by canceling your subscription through your account settings or contacting our support team.

12.2 Termination by Company

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if:

• You violate these Terms or our policies
• Your account is involved in fraudulent or illegal activities
• We are required to do so by law or regulation
• Continuing to provide services would cause harm to us or other users

12.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We may retain certain information as required by law or for legitimate business purposes, as described in our Privacy Policy.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Cuddapah, Andhra Pradesh, India.

13.2 Dispute Resolution Process

Before initiating any legal proceedings, we encourage users to contact our support team to resolve disputes amicably. For formal complaints, please refer to our Grievance Policy for the structured dispute resolution process.

13.3 Consumer Protection

Nothing in these Terms shall exclude or limit any statutory rights you may have as a consumer under applicable Indian consumer protection laws.

14. Compliance with Indian Laws

14.1 Regulatory Compliance

Our services comply with applicable Indian laws and regulations, including but not limited to:

• Information Technology Act, 2000 and its amendments
• Companies Act, 2013
• Consumer Protection Act, 2019
• Goods and Services Tax (GST) regulations
• Foreign Exchange Management Act (FEMA), where applicable

14.2 Data Localization

We maintain data processing and storage practices in compliance with Indian data localization requirements and applicable privacy laws.

14.3 Tax Obligations

All transactions are subject to applicable Indian taxes, including GST. Tax invoices will be provided as required by law.

15. Updates to Terms

We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify users of material changes through:

• Email notifications to registered users
• Prominent notices on our website and platform
• In-app notifications for significant changes
• Updated "Last Modified" date at the top of these Terms

Your continued use of our services after receiving notice of changes constitutes acceptance of the updated Terms.

16. Contact Information

For questions, concerns, or support regarding these Terms or our services, please contact us: